Discover the most frequently asked questions we receive at KIBOU to help you plan your visit. Can’t find what you’re looking for, then contact us here.


Do you have gluten free items on your menu?
Is your meat halal?
Do you have a kids’ menu?
Do you have any vegan dishes?
Are any of your sushi suitable to eat whilst pregnant?
Do you have nutritional and calorie information available for your dishes?
I have a peanut allergy – are any of your dishes peanut-free?
Do you have allergens information?

View our allergen and nutritional information

Our dish descriptions don’t always mention every single ingredient, so please ask a member of the team if you have any specific questions about the ingredients in your meal before placing you’re your order. We cannot guarantee that our dishes do not contain traces of nuts, sesame, soy beans, milk, eggs, wheat, shellfish, fish or allergens. Please inform us if you have any food allergies prior to placing your order so we can take extra care preparing your meal.

Booking a table

Do you take bookings?
Do you run a wait list?
Do i need to pay a deposit to book?
Can I book afternoon tea?
Can I book a table outdoors?
Are there walk-in tables available in the restaurant?
Can I book a private function?
What are your cancellation guidelines?
How do I make changes to my booking?

In the restaurant

Do you have baby changing facilities and high chairs?
What happens to the service charge or tip I leave?
Do you offer a blue lights discount?
Are your restaurants dog friendly?
What is your covid-19 policy?

Gift cards

Do you sell gift cards?
Can I extend my gift voucher?
Can i use my gift voucher to purchase click & collect takeaway?

Order takeaway online

Do you offer takeaway?
Do you cater for allergens on click & collect takeaway orders?
Do you offer delivery?


Is your takeaway packaging recyclable?
Where can i find information about the sustainability of some of your ingredients?
What do you do with food waste?


Can I apply to work at KIBOU?

Tell me more about the KIBOU Club

How do I sign up to the KIBOU Club?
What's the KIBOU Club birthday offer?
How to I join the Friends of KIBOU Club

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